Accessibility through care, clarity and small adjustments ABOUT THE ORGANISATION Sunnyside Guest House is a small, family‑run bed and breakfast near Southport town centre. The team prides itself on warm, personal service and a genuine commitment to making every guest feel welcome. THE CHALLENGE As a small business with limited resources, Sunnyside wanted to ensure accessibility was realistic, honest and tailored, not overstated. The focus was on helping guests understand whether the accommodation would meet their needs, and on being […]
Small adjustments that make a meaningful difference About the organisation The Catalyst Science Discovery Centre and Museum in Widnes celebrates the region’s chemical heritage through interactive exhibits, a live science theatre and family workshops. Housed in a Grade II listed building, it balances historic architecture with hands‑on, contemporary learning experiences for visitors of all ages. The challenge Historic buildings can pose practical challenges for accessibility, and the Catalyst team wanted to ensure their museum felt welcoming and usable for as […]
Designing accessibility in from the start through co‑creation ABOUT THE ORGANISATION Eureka! Science + Discovery is an interactive science centre situated in Wallasey’s Seacombe Ferry Terminal building, created to spark curiosity and learning through hands‑on STEAM experiences for children, young people and families. From its earliest planning stages, the organisation has focused on inclusive, play‑based learning, with a clear aim: every visitor should be able to fully engage with and enjoy what’s on offer. THE CHALLENGE Science centres are […]
Designing an accessible passenger journey through collaboration and confidence. ABOUT THE ORGANISATION Liverpool John Lennon Airport (LJLA) is an international airport serving Liverpool City Region and beyond, connecting passengers to a wide range of European destinations. With accessibility embedded as a core operational priority, the airport supports over 100,000 assisted travel passengers each year, working to ensure that everyone can travel with confidence, dignity and independence. THE CHALLENGE Air travel can be complex and unfamiliar, with multiple stages, time […]