Tourism businesses across Liverpool City Region now have the chance to strengthen their inclusivity and unlock the potential of a £7.1 billion domestic market, thanks to VisitEngland’s new free e-learning course, ‘Welcoming LGBTQIA+ Customers.’ This self-paced, interactive training is now available on the VisitEngland Academy Learning Platform and offers practical guidance on inclusive customer service, marketing approaches and authentic representation. With content shaped around lived experiences and current best practice, the course covers key areas such as gender identities, pronoun […]
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