A new Hospitality Skills Passport is set to support recruitment across the Liverpool City Region, offering a practical solution to ongoing workforce challenges in the sector.
Led by Wirral Works in partnership with UKHospitality and accredited by OCN London, the initiative provides a nationally recognised route into hospitality for people currently out of work, while helping employers access job-ready candidates.
The six-week programme equips participants with the core knowledge, skills and behaviours needed across front-of-house, kitchen and service roles. Delivered through approved colleges and training providers, it ensures consistent, industry-aligned outcomes.
A Win for Employers
Hospitality businesses are being encouraged to get involved, with clear benefits including faster onboarding and reduced training needs. Employers can also save on recruitment costs, with candidates already prepared to contribute from day one.
The Passport creates a clear, consistent entry-level benchmark, giving employers confidence in the abilities and potential of new recruits.
Opening Doors to Local Talent
Targeted at people on welfare seeking employment, the programme combines classroom learning with hands-on experience, helping participants build confidence and move into sustainable careers.
Local partners say the initiative not only supports individuals into work but also strengthens the region’s hospitality talent pool, creating a direct link between employers and motivated candidates.
Backing the Visitor Economy
As a key part of the Liverpool City Region’s visitor economy, hospitality businesses stand to benefit from a more skilled, consistent workforce. The Skills Passport also aims to raise standards across the sector and reposition hospitality as a long-term career choice.
With national backing and local delivery, the programme represents a joined-up approach to tackling skills shortages and supporting industry growth.
Get Involved
Hospitality employers across the Liverpool City Region can find out more about the Hospitality Skills Passport and how to get involved by clicking HERE.
You can also download a PDF on the initiative, HERE.
Alternatively, businesses can contact the Wirral Works team directly at wirralworks@wmc.ac.uk to explore how they can access job-ready candidates or support the programme.


